Dojo/Club inquiry
Wholesale inquiry
Membership Class
kendoshop.com
kendoshop
Delivery problem - wrong item! |
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Name : Marcin Woyna-Orlewicz
Hits : 16056
|
Dear Kendoshop team, Today I received
delivery of my order no. 20220702_AE5_0000013. Unfortunately upon unpacking the parcel I discovered
that the main item ordered by me (a Do) was completely wrong. What I ordered - I ordered a 1,5bu handmade
Do with Mune M191 (red dragonfly pattern) and Dodai color D232 Black Rose. What I received – a 2,5 mm Chung Un cow leather Do with a
standard M311 Mune and Dodai color Dark Wine. That is completely wrong – I already have a Do with Dark
Wine Dodai and M311 Mune which I ordered in December last year under order no. 20211205_SE6_0000099. It is very disappointing as I ordered that special 1,5bu
Black Rose Do to use on special occasions such as tournaments and examinations.
On top of paying for custom components (M191 Mune and D232 Dodai) I paid
shipping costs, extra fees charged by intermediary bank, tax fees and customs
fee only to discover that I was sent an item I did not order. I am attaching a screenshot of my order specification in my
account on your website and pictures taken when unpacking the box which show
details of the item delivered. I have sent you a number of e-mails in that matter and reached out through messenger each time attaching pictures to prove my point. As of today you did not reply to me - that I consider unacceptable and cannot understand. Let me attach pictures again. Please contact me urgently and suggest a resolution of that
serious issue. I really want to receive the ordered Do as per the attached
specification. Sincerely, Marcin Woyna-Orlewicz. |
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Name |
Date |
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66
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knimi
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2023-02-14 |
10745 |
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65
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knimi
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2022-11-25 |
12846 |
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64
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knimi
|
2022-11-25 |
13030 |
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63
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enjoype
|
2022-10-26 |
15505 |
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62
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Marcin Woyna-Orlewicz
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2022-08-11 |
16056 |
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61
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ecxigaf
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2022-07-21 |
19083 |
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60
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iveyepu
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2022-07-21 |
19082 |
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59
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avqobuc
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2022-07-21 |
20061 |
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58
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amenomoili
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2022-07-21 |
20201 |
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57
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urukofitoruvw
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2022-07-21 |
21413 |
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56
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binaoiselumex
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2022-07-20 |
21542 |
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55
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eyexihxe
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2022-07-20 |
23838 |
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54
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knimi
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2022-06-29 |
22667 |
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53
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ufhapov
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2022-06-20 |
24949 |
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52
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ufiqizodu
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2022-06-19 |
26564 |
