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Shpping information |
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1) How to place an order
Placing an order with kendoshop.com is easy. Just
follow these simple steps.
If you have are a register member, login our site
first.
There's no need to create an account first. But for the exclusive
service, it would be better be our member.
Here are the steps you need to
follow to place an order.
a . Finding products
: By using the menus
on the left-hand side of the page, you can browse kendoshop.com by category, and
type of product.
You can also search for a specific item by using the
"search" box, located in the upper left-hand corner on every page of the store.
To access more information about a product, click on the image, the name of
the product, or "more info" and you will be taken to the item's product detail
page.
b. Adding the Items to Your Shopping Cart and Using The Shopping
Cart
: To place a product in your shopping cart, select size and quantity,
and then click the "add to cart" button.
Click "check out" to complete your
order. Remember, by clicking the link in the upper right-hand corner of your
screen, you may view your shopping cart at any time.
This allows you to add,
change or delete items whenever you like.
C. Purchasing
: When you're
ready to complete your order, be sure to review all of the items you've placed
in your shopping cart.
If you decide that you don't want a particular
product, check "Delete."
d. Choose a shipping method
: Select the
country where the goods should be sent.
And consider how quickly you would
like to receive your order, and choose a shipping method.
The shipping charge
for your order will be displayed on the screen just before you submit your
order.
Once you have all the items you wish to purchase, click the
"CHECKOUT" button.
e. Shipping and Billing
: Once you've clicked
"CHECKOUT," you'll need to provide your billing and/or shipping information,
and select your method of payment. We accept Visa, MasterCard, American
Express and T/T.
If you're paying with a credit card, enter the number
without spaces or dashes.
If you want to pay by T/T(bank remittance), keep
our bankig information and inform us after T/T.
f. Review and Place Your
Order
: Be sure to review all of the information you provided,
and make
any necessary changes before clicking the "Continue" button.
Once you place
your order, you will see a confirmation page with your confirmation number.
We will send you a confirmation e-mail message when your order ships.
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2) Payment option
kendoshop.com accept international Visa,
MasterCard, and American Express.
On the order entry form, enter your name
exactly as it appears on your credit card. Enter the number without spaces or
dashes.
You can also transfer the money to our account. Transfer the
money as you indicated on the order paper. Otherwise, it may take long time to
arrange your order.
Don't forget to inform us after remit the money.
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3) How you secure
All of your personal information, including
credit card number, name, and address, is transmitted via Secure Socket Layer
(SSL) technology -- the industry standard for secure online transactions -- and
then encrypted into our databases, only to be accessed as stated
above. |
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4) About taxes
kendoshop.com do not collect the taxes from
customers directly.
All the items do not includes VAT (Value Added Tax) nor
custom duty.
On the receipt of goods, you may be required to pay taxes.
As the policy of taxes is very different by countries, we kendoshop.com do
not indicate on the webiste. |
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5) How to cancel your order
You may
cancel your order provided it has not yet entered the shipping process.
If
you have already received the shipping confirmation e-mail, you may return the
order for a refund after it arrives, using the return instructions found in the
box. |
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6) Mileage policy - 2% points back of purchasing amount
If
you are a register member of kendoshop, you can collect points(cyber cash or
mileage) by purchasing goods and reviewing the items and so on.
You can
collect the points and use it as a real money.
The points is only for the
register member who has a login ID.
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